Terms and Conditions

Welcome to Servizo (“App”). These Terms of Use govern your access to and use of our mobile application. By using our services, you agree to comply with these terms. If you do not agree, please refrain from using our services.

ABOUT SERVIZO

Servizo Ltd (“Servizo”, “we”, “our”, or “us”) is a private limited company registered in England and Wales under company number [Insert Company Number]. Our VAT number is [Insert VAT Number].

The App provides a platform for customers to book services, including but not limited to chefs (“Services”), offered by independent professionals (“Service Providers”). Servizo acts as a facilitator and is not directly responsible for the provision of these services.

USING OUR SERVICES

  1. Eligibility

    • You must be at least 18 years old to create an account and use our services.

    • By registering, you confirm that all information provided is accurate and current.

  2. Account Security

    • You are responsible for maintaining the confidentiality of your login credentials.

    • Notify us immediately of any unauthorized access to your account.

  3. Prohibited Activities

    • You may not use our platform for any unlawful purpose.

    • Unauthorized scraping, hacking, or any activity that compromises the integrity of our platform is strictly prohibited.

BOOKINGS AND PAYMENTS

  1. Service Providers

    • Service Providers listed on our platform are independent contractors, not employees of Servizo.

    • Servizo does not guarantee the quality or suitability of the services provided.

  2. Payment Terms

    • Payments are processed through secure third-party payment gateways.

    • Customers agree to pay the quoted price for services booked through the platform.

  3. Cancellations and Refunds

    • Cancellation policies vary by Service Provider. Please review the specific terms before booking.

    • Refunds, if applicable, will be processed in accordance with the Service Provider’s policy.

PRIVACY AND DATA USE

We respect your privacy and are committed to protecting your personal data. Please refer to our Privacy Policy for details on how we collect, use, and safeguard your information.

LIMITATION OF LIABILITY

  1. Platform Availability

    • We provide our App on an “as is” and “as available” basis. We do not guarantee uninterrupted access.

  2. Service Providers

    • Servizo is not liable for any loss or damage arising from the actions or omissions of Service Providers.

  3. General

    • To the maximum extent permitted by law, we exclude liability for indirect, incidental, or consequential damages.

INTELLECTUAL PROPERTY

All content on the App, including text, images, and logos, is the property of Servizo or its licensors. Unauthorized use is prohibited.

CHANGES TO TERMS

We may update these Terms of Use from time to time. Continued use of our platform constitutes acceptance of the revised terms.

CONTACT US

For questions or concerns, please contact us at support@servizo.co.uk

These Terms of Use were last updated on 20 Oct,2025.